Testimonials

Totally Satisfied

We really appreciate our clients' comments

  • MCHR employs extremely polite, trustworthy, and professional subcontractors whom we look forward to working with again.
    - Patricia and Joe Henry
  • Master Custom Home score high marks all the way cross the board. They absolutely epitomize the term 'professionalism'! They are the only people to call when you need remodeling work.
    Sam & Rachel, West Hampton neighborhood, Knoxville, TN
  • The contractor and Subs were talented and competent. They gave suggestions and let us make the choices. Results were more than we hoped for!
    - James Hampton
  • We were very much impressed with everyone involved with our job. We could not have hand picked them any better!
    - Helsel
  • I could easily communicate with MCHR. I felt very comfortable and they did an excellent job. Things were done right!
    - Charlie Helms
  • It was a great relief to have someone as professional, helpful, and pleasant as MCHR handle are extensive kitchen remodeling.
    - Zimo
  • We cannot express how totally satisfied we are with the renovation of our master bathroom. There was not one thing that went wrong. Everyone involved was professional and a pleasure to work with.
    Ava & Fred - very much impressed
  • They understood what we wanted… We had started working with an architect, but he couldn’t seem to connect with what my wife wanted done, and would not give us a written contract. That’s when Dawn and Chuck from Master Custom Homes came in. They understood what we wanted, the structural issues involved, plus some water damage to repair, and were willing to give us a detailed, written contract. They substantially updated our ‘boxy’ ranch to the beautiful, welcoming home it is today, with lots of open space. All the non-bedroom living space was totally reconfigured. We were quite pleased, and have recommended them to many of our friends.
    Mark and Dottie, Farragut, TN
  • Master Custom Homes were wonderful. They came when said they would, and did what they said they would do.
    Sharon and Jack, Tellico Village, TN
  • We have always heard how stressful it is to build a house, but that wasn’t my experience with Master Custom Homes. We saw them deal with us with the utmost integrity, to the point that we’re good friends. Anything that was wrong, they didn’t put off dealing with it at all, and took care of it in a timely manner. It’s been a joy to work with them, a real pleasure.
    Sue and John, Knoxville, TN
  • We had such a wonderful experience with MCH and we are really enjoying the finished product. Your whole team is excellent, we really appreciate the way they took care of us throughout our project. We had no idea what we were getting into with a remodel, we were so thankful to be surrounded by great people. Thanks again.
    - Jennifer & Darryl
  • Thank you for doing a great job and working with the ARB at Fox Den. If ever asked we would recommend you.
    Theresa, Fox Den County Club, Knoxville, TN
  • We’ve had many compliments, including “beautiful” and “gorgeous,”which are terms I’ve never before associated with our kitchen!
    - Pat, Knoxville, TN
  • We cannot express how totally satisfied we are with the renovation of our master bathroom. There was not one thing that went wrong. Everyone involved was professional and a pleasure to work with.
    - Ava and Fred Radoff
  • MCHR has a great owner who was helpful throughout. Subcontractors were great. From the beginning I was impressed with the care they took with our property and I told them so! I would not hesitate to use MCHR again. The fact that MCHR uses a post evaluation is a testament to their professionalism, dedication and willingness to grow and change!
    - Beth Cummings
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