Master Custom Home Remodeling has been serving West Knoxville, Loudon County and Tellico Village, in East Tennessee, since 1998.

The company was founded by Dawn Steimer and her father, Chuck Steimer (now retired) and is “famed” for their outstanding remodeling services.

MCHR is a member of the West Knoxville/Farragut Chamber of Commerce, the Knoxville Chamber of Commerce, the National Association of Home Builders, and is a Certified Aging-in-Place Specialist.


  • Expanded our design and 3D renderings by including the Chief Architect program.
  • Now using Buildertrend software program to streamline projects.
  • Kitchen and Bath University continues to be successfully empowering homeowners to navigate the remodeling process.
  • Dogwood Arts - House & Garden Show
  • Adopt A Stream in Turkey Creek continues to be a team effort.


  • Participated in KARM Dragon Boat Race
  • Won Best Decorated Team Award
  • Won Second Place in individual fundraising
  • Adopt A Stream in Turkey Creek
  • elephantDawn returns to Zimbabwe, Africa to support humanitarian efforts, orphans and small business development
  • Celebrating 15 years in Remodeling Business
  • KBU grows as Standard Kitchen and Bath continues to host the events


  • MCHR wins Metro Pulses' - Knoxville’s “Best of the Best”
  • Offering Interior Design services on every project
  • KBU continues with Standard Kitchen and Bath as venue


  • Expanded services and offered Handy Man division as well as Outdoor Living
  • MCHR wins Best of Knoxville awarded by HomeBuilder’s
  • CEO of the Year Award – Estrada Strategies


  • MCHR wins Best of Knoxville and Best of Loudon County.
  • MCHR wins Business of the Year - Growth Award
  • Dawn becomes host of Around the House on News Talk 98.7 FM.
  • MCHR named a Premier Builder for TimberTech.
  • MCHR wins Business of the year - Character Award


  • Hallerin Hilton Hill becomes the official spokesperson for MCHR.
  • In a strategic alliance with Southern Kitchen, Dawn becomes an instructor at Kitchen & Bath University (KBU).
  • elephantDawn returns to Zimbabwe, Africa to support humanitarian efforts, orphans and small business development.
  • Troy Wilson leaves MCHR to join his wife, Wendy in their family business.


  • Dawn becomes a regular guest host on Josh Blanchard’s Around the House radio show on WNOX, The Big Talker.10yearsgraphic
  • Master Custom Homes & Remodeling celebrates 10 years in business
  • MCH&R supports Saving Little Hearts Foundation
  • Managing Partner Dawn Steimer appointed VP on the Board of East Tennessee Foundation for Small Business and Entrepreneurship
  • MCH&R nominated for Chamber of Commerce Pinnacle Awardestradastrategieslogoaugust2006001
  • MCH&R joins Estrada Strategies CEO and Entrepreneurs Club
  • MCH&R named Best of Loudon in Home Builders category by the US Local Business Association (USLBA)
  • MCH&R supports Hope Resource Center


  • MCH&R nominated for Chamber of Commerce Pinnacle Award
  • Joined National Association of the Remodeling Industry (NARI)
  • Family Business of the Year finalist
  • Dawn Steimer elected board member, Family Business Institute of East Tennessee (FBIET)nari
  • Dawn Steimer elected president, REO group
  • Certified Age-in-Place Specialists (CAPS) through National Association of Remodelers International (NARI)
  • Participated in Habitat for Humanity Women’s Build, Loudonelephant
  • Dawn Steimer supports humanitarian and small business/entrepreneurship efforts in Zimbabwe, Africa



  • MCH&R joins Farragut/West Knoxville Chamber of Commerce and Family Business Institute of East Tennessee (FBIET) member
  • MCH&R engages Small Business Association SCORE (Service Corp Of Retired Executives) business coach.
  • Co-founder and CEO Chuck Steimer, retires
  • MCH&R helps build Habitat for Humanity house in Loudon


  • MCH&R joins REO (Referral Exchange Organization). Dawn serves on leadership team


  • Dawn’s daughter, Kristina Yacks joins the MCH&R team.


  • Dawn gets her General Contractor’s License
  • Dawn’s nephew, Troy Wilson joins MCH&R after finishing term as a Raven in the US Air Force.
  • MCH&R builds first custom home in Tellico Village
  • Corporate name changed from Master Remodelers to Master Custom Homes & Remodeling
  • Lions Club Appreciation Award for Community Service


  • Built Lenoir City Park Pavilion in cooperation with Lions Club of Tellico Village
  • Habitat for Humanity house in Knoxville


  • MCH&R certified as regional Velux Skylight installers
  • MCH&R sponsors Lions Club Gold Tournament


  • NAHB/HBAGK Classes: Business Administration, Aging-in-place, Best Practice for construction (above code construction)hbagk
  • Professional education in Green Building, Design Build, Marketplace Building, Age-in-Place, 50+ housing, International residential code
  • Attend International Builder’s Show in Orlando, FL. (and in ’02, ’04, and ’06)
  • Chuck and Dawn begin to use subcontractors for much of their remodeling work.


  • Chuck and Dawn receive a Contractor’s Limited License for remodeling.


  • Dawn and family move to Tennessee from Rockford, IL to start Master Remodelers with Dawn’s father, Chuck Steimer.